-
He says a rideshare driver left with his valuables; Here's how to protect your possessions on a ride
One rideshare user says he lost $3,000 on a single ride in the Bay Area.
-
Here's how to protect your possessions on a ride
Tens of millions of Americans use rideshare apps like Uber or Lyft to get around. Thousands leave stuff behind, including one frustrated man who asked the NBC Bay Area Responds team for help. Chris Chmura reports.
-
North Bay woman's gift card headache
NBC Bay Area Responds to a North Bay viewer and her gift card headache. Consumer Investigator Chris Chmura’s team went looking for her missing money.
-
NBC Bay Area Responds Celebrates 7th Year Anniversary
Seven years! That’s the milestone our NBC Bay Area Responds team is celebrating Wednesday. Consumer Investigator Chris Chmura joins us with a years-long look at his team’s success fighting for you every day.
-
Price Adjustment Problem
NBC Bay Area responds to a Menlo Park family who needed help with a department store. Consumer Investigator Chris Chmura reports.
-
East Bay Man's Trade-In Trouble
NBC Bay Area Responds to an East Bay man who was hung up on a phone issue. He asked Consumer Investigator Chris Chmura’s team to dial up the pressure.
-
Peninsula Couple's Gas Bill Balloons
NBC Bay Area Responds to a Peninsula couple and their home gas bill that suddenly ballooned. Everyone’s gas bill is up. But this family’s bill was extraordinary. So, they asked Consumer Investigator Chris Chmura’s team to check it out.
-
Six-Month Fight Over Car's $2K Prepaid Service Plan
A South Bay woman is looking for answers over activating her car’s prepaid service plan.
-
Six-Month Fight to Activate Car's $2K Prepaid Service Plan
A South Bay woman is looking for answers over activating her car’s prepaid service plan. Consumer Investigative Reporter Chris Chmura reports.
-
Their Power Was Out, PG&E Billed Them Anyway. Here's Why
Was your electric bill ticking up even though your power was out? That’s happened to some Bay Area families. So, they called NBC Bay Area Responds and Telemundo 48 Responde for help.
-
Peninsula Man's Flooring Flaw
NBC Bay Area Responds to a Peninsula man who was in a fight over his new floor. Consumer Investigator Chris Chmura’s team stepped in to help.
-
NBC Bay Area Responds to a Rental Car Ban
Consumer Investigator Chris Chmura explains how the NBC Bay Area Responds team helped out a viewer who reached out for help.
-
What to Do If Wind Damages Your Home?
If a gust damages your home we want you to be ready to respond. NBC Bay Area Consumer Investigator Chris Chmura reports.
-
Tech Companies Look to Capitalize on Twitter Chaos
While Elon Musk is constantly in the headlines and Twitter seemingly in chaos, other Silicon Valley tech companies are keeping a close eye. Raj Mathai speaks with New York Times fellow Kalley Huang on this.
-
With More Homeowners Getting Dropped, Here's What to Do if Your Property Insurance is Canceled
As wildfire risk and losses continue, California sees rise in insurers dropping policyholders. NBC Bay Area Consumer Investigator Chris Chmura reports.
-
Peninsula Man's Unusual Appliance Guarantee
NBC Bay Area Responds to a Peninsula viewer whose new appliance included an unusual guarantee that she couldn’t use. She asked Consumer Investigator Chris Chmura’s team to step in.
-
How to Protect Yourself From Air Travel Issues This Holiday Season
After airlines saw repeated delays and cancellations over the summer, will things improve during holiday travel this year? Our consumer team lays out tips to protect yourself during holiday travel.
-
San Francisco Man's Damaged Bike
NBC Bay Area Responds to a San Francisco man who was spinning his wheels with a $1,000 purchase. Consumer Investigator Chris Chmura’s team for help.
-
You Can Sleep Better: The Experts Explain How
Want better sleep? Consumer investigator Chris Chmura and his team mapped out where folks are getting a good night’s rest.
-
You Can Sleep Better: The Experts Explain How
Want better sleep? Consumer investigator Chris Chmura and his team mapped out where folks are getting a good night’s rest.