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More Than Half of Southwest Airlines Flights Delayed After Technology Problem Paused Departures
More than half of Southwest’s schedule, were delayed, according to flight-tracking site FlightAware.
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Off-Duty Pilot Helps Land Southwest Flight After Captain Falls Ill
A pilot from another airline who was a passenger aboard a Southwest flight helped land the aircraft after its captain “fainted or became incapacitated.”
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Video Shows Scary Moments After Bird Strike Leads to Southwest Cabin Filling With Smoke
A Southwest Airlines flight bound for Fort Lauderdale returned to Havana Sunday after the aircraft was reportedly struck by a bird and cellphone video showed smoke filling the cabin.
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Southwest Airlines to Serve Iced Coffee on Flights
If you prefer your coffee cold, you’ll love Southwest Airlines latest offering onboard its flights.
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Southwest Airlines to Bring Back Nonstop Flights Between Oakland, Baltimore
Southwest Airlines will resume daily nonstop service between Oakland and Baltimore in September, the Oakland International Airport announced on Friday.
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Southwest Executive Tells Senate ‘We Messed Up' in Hearing Over Holiday Travel Meltdown
The Senate Committee will be hearing testimonies from Southwest Airlines. The investigation is looking into the holiday meltdown that the Dallas-based airline experience at the end of December 2022 and into January of this year
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Southwest CEO Maps Out a Recovery After Holiday Meltdown: ‘We Have Work to Do'
Southwest said it canceled about 16,700 flights between Dec. 21 through Dec. 31, failing to recover from severe winter weather.
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Southern California Storm Creates Travel Nightmare in Oakland
A Southwest Airlines flight from Oakland to Burbank never made it to its destination due to severe turbulence, travelers said Monday.
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Southern California Storm Creates Travel Nightmare in Oakland
Heavy winds in Southern California made for a scary flight tonight out of Oakland. Terry McSweeney reports.
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Southwest Moves to Rebuild Reputation After Cancellation Chaos During Holidays
With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.
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Southwest to Give Over $300 in Points to Customers Impacted by Cancellation Chaos
Southwest Airlines is trying to fix its relationship with travelers who got stuck by canceled flights over the holidays.
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How to Get Southwest to Reimburse You
NBC Bay Area Consumer Investigator Chris Chmura shows you how to get Southwest Airlines to reimburse you.
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Canceled Flights, Stranded Travelers Causing Shortage of Rental Cars
The recent cancellation of hundreds of flights across country, including the Bay Area, has also led to a cascading shortage of rental cars, according to industry experts.
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Southwest Airlines Returning to Normal After Week of Delays, Cancellations
After a week’s worth of delays, Southwest Airlines says it got back on schedule Friday. But, did it?
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Southwest Airlines Schedule Returns to Relative Normalcy After Week of Chaos
Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.
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What's The Cost of a Canceled Flight? Southwest Passengers Try to Recoup Expenses
Passengers with cancelled flights say they’ve had to spend hundreds on accommodations and new travel arrangements
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Southwest Cancellations Saga Continues
Passengers with cancelled flights say they’ve had to spend hundreds on accommodations and new travel arrangements. Alyssa Goard has more.
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What's The Cost of a Cancelled Flight? Southwest Passengers Try to Recoup Expenses
Hundreds more flights canceled in San Francisco, San Jose and Oakland; airline says normal operations across the U.S. to resume by Friday. Alyssa Goard reports.
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Possible End to Southwest ‘Flightmare' in Sight
Southwest Airlines flight cancellations continued Thursday, but the carrier said it will resume normal operations Friday. Ginger Conejero Saab reports.
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Southwest Says It Will Return to Normal Operations Friday After Days of Chaos
The airline is trying to extract itself from a sustained scheduling mess.