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He says a rideshare driver left with his valuables; Here's how to protect your possessions on a ride
One rideshare user says he lost $3,000 on a single ride in the Bay Area.
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Here's how to protect your possessions on a ride
Tens of millions of Americans use rideshare apps like Uber or Lyft to get around. Thousands leave stuff behind, including one frustrated man who asked the NBC Bay Area Responds team for help. Chris Chmura reports.
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Push to end ‘junk fees'
You’ve probably been there. You think you’ve snagged a pair of fairly-priced tickets to a concert or game, only to find those hidden fees when it’s time to check out and pay. Now, there’s a plan to get rid of them. Consumer Investigator Chris Chmura reports.
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North Bay woman's gift card headache
NBC Bay Area Responds to a North Bay viewer and her gift card headache. Consumer Investigator Chris Chmura’s team went looking for her missing money.
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Facing Wildfire Risk, Homeowners Turn to New Innovations to Protect Their Homes
Some Bay Area homeowners and homebuilders are taking action to reduce their wildfire risk with new innovations.
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Facing Wildfire Risk, Homeowners Turn to New Innovations to Protect Their Homes
Some Bay Area homeowners and homebuilders are taking action to reduce their wildfire risk with new innovations. Consumer Investigative Reporter Chris Chmura reports.
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How to Spot a Job Scam
NBC Bay Area Consumer Investigator Chris Chmura explains how to spot a job scam.
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How PG&E Customers Can Avoid Losing Thousands of Dollars to Scammers
Reports of scammers targeting PG&E customers are at an all-time high, and the utility this week offered help with how customers can avoid losing thousands of dollars to such schemes.
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How Is Your Credit Score Calculated?
Here is how it’s calculated, explained with the help of some Barbie dolls.
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South Bay Senior's Auto-Renew Battle
NBC Bay Area Responds to an unhappy South Bay senior. Monthly charges just kept piling up from the folks at the happiest place on earth. So, he asked Consumer Investigator Chris Chmura’s team.
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How To: Get NextGenTV
NextGenTV is set to make waves in the TV world. Broadcasters say it’s a big upgrade to picture quality (4K), audio (Dolby), and interactivity. Consumer Investigator Chris Chmura shows us how you can try out new features today.
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Organic, Free Range or Cage-Free? Egg Labels Explained
With dozens of egg options at different prices, including for cage-free, free range and organic, what does it all mean, and is it worth paying more? Consumer Reports helped explain.
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Price Adjustment Problem
NBC Bay Area responds to a Menlo Park family who needed help with a department store. Consumer Investigator Chris Chmura reports.
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How to Use Your Bed Bath & Beyond Gift Cards and Points Before It's Too Late
Time is running out to use gift cards and coupons at Bed Bath & Beyond and BuyBuy Baby.
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Shoppers Spending Less as Consumer Prices Continue to Rise
Prices of groceries, travel, even coffee, have been rising for months now and new numbers show the prices are taking a toll.
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Shoppers Spending Less as Consumer Prices Continue to Rise
Prices of groceries, travel, even coffee, have been rising for months now and new numbers show the prices are taking a toll. Scott Budman has more.
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Six-Month Fight Over Car's $2K Prepaid Service Plan
A South Bay woman is looking for answers over activating her car’s prepaid service plan.
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Six-Month Fight to Activate Car's $2K Prepaid Service Plan
A South Bay woman is looking for answers over activating her car’s prepaid service plan. Consumer Investigative Reporter Chris Chmura reports.
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Blarney! No Luck With Complaints Until…
Consumer Investigator Chris Chmura recaps a couple of cases where viewers needed a little more than Irish luck to get their cash back.
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East Bay Woman's Credit Card Dispute
NBC Bay Area Responds to an East Bay woman who needed our consumer team to open some doors to close a window-covering dispute. Consumer Investigator Chris Chmura explains.